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Frequently Asked Questions
Everything you need to know about our dental diagnostic instruments, explorers, probes, mirrors, and more.
Fortec's diagnostic collection (34 products) covers six subcategories: dressing pliers, Expros (combination probe-explorer instruments), mirror handles, dental mouth mirrors, standard double-ended explorers, and standard screening probes. Tools are crafted from medical-grade stainless steel to stay sharp and corrosion-free through repeated sterilization cycles.
Cone Socket mirrors thread onto a tapered cone fitting on the handle, making head replacement quick and secure — ideal for busy clinics that swap mirrors frequently. Simple Stem mirrors attach via a straight post that slides into the handle, offering a slimmer profile that can be easier to manoeuvre in tight posterior areas. Fortec stocks both in No. 4 (22 mm) and No. 5 (24 mm) sizes at $1.00 per mirror.
Expros are double-ended hybrid instruments that pair an explorer tip with a probe tip on the same handle — letting clinicians detect caries and measure pocket depths without switching tools. Fortec offers three Expro models: the 23/CP-8, the 23/QW Williams, and the 23/UNC 12 University of North Carolina, all priced at $12.65. Standard explorers such as the 5 Explorer ($11.55) and 11/12 Explorer ($18.69) carry two explorer tips, optimised purely for tactile caries detection.
Fortec stocks five mirror handle styles (Handle 1 through Handle 5 Cone) all at $4.50 each. Handle selection comes down to grip preference and fitting type: Handles 1–3 suit clinicians who prefer a lighter, narrower grip, while Handle 4 and Handle 5 Cone are designed specifically for cone socket mirror heads and offer a slightly wider, more ergonomic barrel. If you are unsure, Handle 5 Cone paired with a No. 5 Cone Socket mirror is the most commonly used combination in general practice.
The Williams Probe ($13.50) features markings at 1, 2, 3, 5, 7, 8, 9, and 10 mm — the classic periodontal standard for detailed pocket charting. The CP-12 Screening Probe is available in two versions: a standard single-ended model at $11.50 and a double-ended version at $12.65, both marked to support CPITN-style community screening rather than comprehensive charting. Choose the Williams Probe for full periodontal assessments and the CP-12 for rapid triage or screening appointments.
Fortec carries four dressing plier styles. The 17 Dressing Pliers ($12.50) are the standard choice for placing and removing cotton rolls, wedges, and small restorative items. The 18 Locking Dressing Pliers ($12.50) add a ratchet lock for hands-free holding during procedures. The 318 Foil/Meriam Serrated Beaks Pliers ($13.50) feature wider serrated tips suited for foil matrix and larger dressings. The College Dressing Pliers ($12.50) offer a classic straight beak design, popular for general placement tasks in restorative and hygiene setups.
Yes. All diagnostic instruments are constructed from medical-grade stainless steel engineered to withstand repeated autoclave sterilization without losing sharpness, markings, or structural integrity. For best results, rinse instruments promptly after use and follow the care protocols on Fortec's Instruments Care page to maximise service life.
Yes — Fortec offers free Canada-wide shipping on all orders over $195 before taxes. Their warehouse is located in Mississauga, Ontario (1011 Hualtain Court, Unit 14, L4W 1W1), with national reach serving dental clinics and students from Vancouver to Halifax. Full details are available on the Shipping Policy page.
Full details are outlined in Fortec's Return Policy. For order issues or product queries, the customer care team is reachable by phone at 1-855-790-7779 (Monday–Friday, 8:00 AM–4:00 PM) or by email at info@fortec.ca. It is recommended to inspect products on arrival and contact the team promptly if there is a concern.
Rinse instruments with clean water immediately after each use to prevent debris and biofilm build-up. Avoid abrasive cleaners or bleach-based solutions on stainless steel surfaces, as these can accelerate corrosion. Inspect explorer and probe tips regularly — blunted tips reduce tactile sensitivity and should be replaced. Fortec's dedicated Maintenance Care and Instruments Care guides provide step-by-step protocols tailored to their product range.
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