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Quality Policy

Fortec International has developed a Quality Management System based on the requirements of ISO 9001:2000. Fortec International Inc. places a high emphasis on continually improving its processes and products to exceed the requirements of customers.

Fortec International adopts the principles of Process Management and continually builds a culture of continuous improvement within the organization with the following aims to establish the highest level of customer satisfaction:

  • Provide high quality products and service to fully satisfy customer requirements.
     
  • To deliver correct, defect free products to our customers on time and within budget.
     
  • Identify and eliminate all forms of waste that do not bring value to our customer.
     
  • Utilizing customer feedback and/or complaints to continually improve product satisfaction and quality.
     

Fortec International employees are trained to be able to meet these aims and deliver our customers top quality dental instruments at very competitive pricing with the kind of customer service they need and expect.